What We Collect and Why We Collect It
When you open an account, we collect the details you provide during registration — name, contact information, and payment method identifiers such as your JazzCash mobile number or Easypaisa wallet reference. When you make a deposit or withdrawal, transaction metadata is recorded to verify the transfer
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and maintain your account wallet history. We also collect device and session data — browser type, IP address, and pages visited — to keep your session secure and to detect unusual access patterns. This data is not sold to third parties. It is used to operate
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your account, process payments through Raast and other local rails, and respond to support requests. Retention periods vary by data type: transaction records are held as long as required under applicable financial regulations, while session logs are cleared on a rolling basis. Access to your data
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is restricted to cx777d staff with a direct operational need. Where local law in Pakistan requires or permits specific handling, we follow those requirements. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.